I had high hopes for the third but I didn't like how it fit. I always find what Im looking for and Im tough to buy for. 5. Remember, these Coupon Codes have a time limit. The quality of the swimsuits have been great. I really love Cupshe bathing suits and cover ups! This is required for return or exchange. If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link in the account page. This means that we may receive a commission Four stars for the bikini sets as some times the tops or the bottoms dont fit quite right and you have to either a whole new set to mix and match or return it. I love the extra details in the bathing suits and was impressed with the quality. I needed a smaller size it was sent immediately. Only $49.00 more to get them FASTER & FREE in US ! Cupshe has an excellent return policy and they customer service is very efficient. 7. Email your request to service@cupshe.com with your reason for return. privacy policy. Only $49.00 more to get them FASTER & FREE in US ! We can accept your refund request if youve received your pre-order items within 30 days upon delivery. You can ask the customer service team or check the return and exchange policy on the website by yourself. Definitely keeping them among my favorite brands to buy online. I love Cupshe! The return policy was easy to follow and made for a positive experience. Buy on Amazon: 4: EastElegant Women's Nursing Swimwear One 9.60. Easy for rep to find my account and order. To calculate the shipping cost for your order, please visit. Oops, subscription failed, please try again. Inclusive and accurate sizing. What should I do? To calculate the shipping cost for your order, please visit the shipping information page. terms of use Website Customer Service Hours: Monday-Friday 9am - 5pm ET We will close on Friday December 23rd at 1pm for the Christmas holiday. Valid seller, all pieces came in great condition with fair prices. 2. Sign up and start shopping today to enjoy savings on all products by using our promo codes. Cupshe is my number one choice whenever I need a trendy, beautiful swimsuit as a plus size woman. Affiliate Cooperate Affiliate Programs: Very good quality suits. Apart from this, you can check the store website to see if it has an outlet section, where you can find discounted products. No, gift cards cannot be reloaded; used for payment outside of www.cupshe.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law). I recommend. terms of use You can also go to to sign up for membership rates. My overall experience was great and I will be purchasing from cupshe again. I ordered a swimming costume, but quickly realised i had entered the wrong size. In general, Cupshe covers customs duties for most orders. Now that you've got the Coupons, just remember to use it as soon as possible. Your bag is empty. Great and helpful customer service too. Please follow our return process so we can help you out as quickly as possible. That really helps me figure out what size I should order. How long do I have to return a purchase? Will repeat next summer! The suits were exactly as pictured and were very nice quality. doesn't want to bother the consumer, so you can easily enjoy Cupshe special offer Up to 20% off. Please print the label and tape it on your return package. Oops, there was a hiccup! | Read 101-120 Reviews out of 6,091 I can't wait to wear them during my holidays. If you feel motivated, then just act now! Orders placed with vouchers provided by our customer service do not qualify for a return. I love them all. All return requests must be initiated within 30 days your package has been delivered. Refer a friend and earn rewards! Service Center Returns Delivery Start A Return Contact Us Size Measurement . and We will accept returns within 30 days of delivery. Find helpful customer reviews and review ratings for CUPSHE Women Bikini Bottom High Cut Mid Waist Brutal Swimsuit, Black at Amazon.nl. One fit great, the other not so much. Here is how their fraudulent business works. Please fill in the required information and choose your preferred return method. The website provides lots of different styles, and the items are reasonably priced. To initiate a return, please contact customer service for an assessment. Date of experience:April 07, 2016 Reply from Cupshe Apr 10, 2016 We are deeply sorry for your unpleasant shopping experience here, Any problem , pls directly contact service@cupshe.zendesk.com^^ AM I always get compliments on my suite and cover ups so I started ordering clothing as well and very happy with the two tops I recently purchased. Limited to Members is prepared for you. About Cup Style: With Padded Cups. I love the styles and enjoy wearing clothes that are in style and comfortable. *Please note that we don't accept returns after the 30 day timeframe. Lovely design, and excellent quality. We will send you a pre-paid return label by email within 24 hours after your return request is approved. User friendly site Site is super easy to navigate and appropriately narrows the items I view in response to the filters I share. We will resume normal business hours on Tuesday December 27th. Customer service is fabulous. See our Please note, you must keep the product tags and hygiene liners on the item. Beautiful swimsuits, cover ups and fabrics. Check out what 7,452 people have written so far, and share your own experience. See our Of course, we also support the full refund, which has also been given as an option for you to choose via email. Fast shipping (came in sooner that expected) and great quality products. The items that I ordered arrived promptly and were of good quality. I was pleasantly surprised at the quality of my purchases. And I love my swimsuits. We take pride in the quality of our pieces and if it's anything less than great, we want to make it right. This will surely increase the credibility of your complaint. Cupshe has a ton of great options at very affordable prices. A return has already been requested for the same order. We also support AUD and EUR on our Australian and European sites. Share. Great products. I will definitely order from them again. Go to here and use your order number to track your package. MORE+. I was really impressed by the chat service. You can either call or email them directly. Please note that purchases made with coupons can not be returned or exchanged. I am a bot, and this action was performed automatically. I ll definitely order again AMAZING. Please refer to the photos for further details. The quality of their suits for the price is what has me coming back. Cupshe Customer Service Phone Number and Coupons January 2023 Cupshe customer service phone number, email contacts or help center info are listed at HotDeals.com. My favorite is the highwaisted cheeky bikinis! Prices are fair, styles are great. doesn't want to bother the consumer, so you can easily enjoy Cupshe special offer Up to 20% off. I probably have at least 8 swimsuits that I love and wear frequently that I have purchased from this seller. 1. Customer Service - Call Centre; Customer Service - Customer Facing; Other; . To ensure that we can process your refund quickly, please ensure you follow the instructions closely and provide all of the required information. I would recommend using Cupshe, their customer service is very good. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. What should I do if my package is missing an item? Discounts cannot be used in conjunction with another promotion. What an amazing product. First of all, you can check for Cupshe sales and promotions. What happens if a refund goes to a closed/cancelled account? I have no complaints and are very glad I found cupshe. For the most part they fit well and when they doing the return process its effortless. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. That has not happy with my orders from Cupshe. I probably have like 15 bathing suits from cupshe and I love them all! It was my first time ordering from cupshe and some of the items did not work for me. Date of experience: 04 February 2016. Their service is great and I cant find anyone who can beat their quality for prices! Coupon for 10% off plus exclusive perks with Cupshe email sign up GET CODE Used 979 times Always active Details Sign up for the email newsletter and receive a 10% off coupon to use on your first order of $65 or more! The products are really nice and good quality. I contacted customer service, received a credit then ordered a small. See our This complaint was posted by a verified customer. Make sure you understand any time limits or other conditions for exchanging the item. If I purchased my order with a coupon, can I still return or exchange it? Their items fit true to size and shipping to Canada is always a reasonable amount of time (never more than 1.5 weeks). Hope this review helps anyone who, like me, was a little sceptical. You'll enjoy exclusive deals, offers and rewards. Ordering from Cupshe may be my go-to from now on! Sizing was accurate. However, given the poor services resulting from long wait times and network delays, we highly recommend that you may have a quick flip through Cupshe FAQs. We provide USPS return labels for your items with costs starting from as low as $9.99. Fast delivery, full service customer support. I will definitely purchase from Cupshe again. Cupshe's customer service is excellent. Easy Return to Our Warehouse Thanks. I have gotten tons of compliments and I feel great when wearing them. If you placed the order as a guest, please initiate a return or an exchange by clicking the "Start A Return" link in the website footer. Sold by kbudgetboutique. 35 CupShe reviews first appeared on Complaints Board on Aug 1, 2016. I was on chat and all went well. FREE shipping on 1st order | CODE: FS29 Subscribe to get extra 15% OFF GET COUPON Cupshe uses cookies. I needed assistance with an order that had not processed a coupon code. NextUs Lending was founded on the idea that the lives of today's borrowers have outgrown the guidelines of institutional lenders. Get Sweet Perks + Exclusive Offers + Members Hotline! The customer is responsible for all return shipping fees. Ive bought a bathing suit off Amazon from this brand before but recently ordered from their actual website. Please try again. It was just in time before my birthday trip to San Juan. Click, copy and apply the code, 15% OFF is saved. I had issues with 2 of them (not because of quality, but issue with fit). Privacy policy, See our We will get back to you as soon as possible. 163 Burlington Path Rd Ste K. Cream Ridge, NJ 08514-1622. Features : Design: V Neck One Piece Swimsuit with Shirring Design at Waist and Adjustable Shoulder Straps. If you are not satisfied with your first call, you can make use of the information you receive from the call to identify where the miscommunication is. Can I exchange for a smaller/bigger size? Their return policy was excellent. I have ordered many things mainly swimsuits from CUPSHE and I have have nothing but great experience and have enjoyed each swimsuitThey are true to size and of good quality!! By continuing, you agree to the use of cookies in this way. Refunds are credited to the original form of payment. We use cookies to give you a better shopping experience. I'm always recommending this to my clients. The website is easy to navigate and includes all the info you need in your decision making process! We use cookies to give you a better shopping experience. Once we receive the return package and determine that it's eligible for a refund, you can refer to the following chart for an estimated timeframe on when to expect to receive your refund: *If you do not receive a credit to your account within timeframe mentioned above, please contact the issuing bank of your credit card. Do you accept returns outside of the US? monetization. 10 swimsuit for big tummy Review: 1. FIT & SIZING. Please try again. Fast delivery, full service customer support. Please note the return label is only valid for 21 days after the approval of our Customer Care Team. privacy policy. Great clothing at a low price. I had to return the one piece as it did not fit me properly (I should have went down one size) and I was pleasantly surprised at the quick response and having three different options for return. If you wanna initiate a return, please clicking "Start A Return". Make a hotline appointment We will call you back on the time you choose Submit a ticket We will get back to you within 24 hrs Need help? Depending on the refund option you choose, refunds will be issued to your original account or as a coupon, which you can use to shop on Cupshe.com. Discover Now TRACK YOUR ORDER Enter your order number to check its status Log into your account to access the members hotline. This was my first time ordering from Cupshe. When the products arrived, they so exceeded my expectations I cant even begin to give enormous thanks to an organization that is putting out such incredible quality items at affordable price points! That's it! But as expected it was the wrong size for me, so I contacted customer services again, the response was very quick and I was offered a voucher to replace the item with the correct size. 1 More posts you may like r/Target Join Yesterday, I contacted CUPSHE customer service via email and phone call (no one answered the call) and I recieved a very unhelpful automated email. Went by size chart, but a lot of the tops ended up being too small. Need to make a return? 6. Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! You'll enjoy exclusive deals, offers and rewards. All of the suits arrived and were as described and pictured on the website. 18. You can have great product, but it's your customer service that keeps a loyal customer. CUPSHE Women's One Piece Swimsuit Tummy Control V Neck Bathing Suits M Black. Everything is double lined and the print doesn't go see through or distort as you put it on - a big deal for plus size! I also bought a cute sundress and a pair of oh so comfy flip flops. How can I exchange a damaged or defective item? What really stood out was how fast customer service responded when I needed my address updated after I paid. Great shipping time. Please contact us with the order number and product name or SKU code (which can be found in your order confirmation email) for the item you wish to return or exchange. Limited Time. I will be filing a complain with the BBB next. Im happy I found this company online. Good quality!! We are the Next step in that evolution. Yes, pre-order items are refundable. I travel alot, so I live in swimwear nearly a week a month. Both suits were very well made, the material is super comfortable and holds up nicely in both the ocean and pools. Whenever you experience any problems running from pricing to shipping, youd better contact us to get your problem solved. Cupshe has been my go to place for swim attire for several years now. I am in love with my purchase! Only $49.00 more to get them FASTER & FREE in US ! However, the sizing for plus size runs small. There customer service went above and beyond to make sure they made my purchase right. Really great for first purchase on cupshe. Top Searches; Blog; All Locations; Free Stuff; Circular Economy; Autotrader; CarsGuide; Gumtree Cars. Please see our return policy for more details. Great experience. *Subscribe to Enjoy more choices for 1st Order! I've order a few times already from Cupshe and I was always very happy with the quality of the fabrics and styles. Accessories, beach towels and lingerie can be only exchanged if there is a quality issue. Payment related What payment methods does Cupshe accept? Plus I love the discounts! Once you submit your request for return, we will send you the return address. You can sign up for the Cupshe Rewards program. Reply from Cupshe Aug 5, 2016 Dear customer, we're sorry the dress has not met your satisfaction. They all fit perfectly except one. Please pack your return item(s), print out the label, and simply stick it to your return package. I love this company, their products and service model. Get Sweet Perks + Exclusive Offers + Members Hotline! It features a range of products at discounted prices. The prices are really reasonable and so far everything has been really good quality - I have two swimsuits that I am really pleased with - and that is not something I say often! Can't wait to try another one. Refer a friend and earn rewards! Each code can only be applied once. Their prices are so reasonable that you can purchase multiple suits. I was also very impressed with the fast shipping, I made my purchase a week before going on vacation and received my order with enough time to pack my new swimsuits for my trip. Items ordered on the 22nd of March 2022. Read on and know which is right for . We have sent you an email with some solutions. Right now, 15% Off Orders $69+ any orders . Buy on Amazon: 3: CUPSHE Women's V Neck One 9.90. What would make my order ineligible for returns/exchanges? We are deeply sorry for your unpleasant shopping experience here, if any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. 2. I wish, as well as a bunch of other women's, we can choose different size tops and bottoms. What a beautiful swimsuits! Allow 2-3 business days for the delivery status to show. Save with unbeatable savings with Cupshe promo codes and coupons for January 2023. Jun 13, 2016. They are one of my favorite online retailers. I love the suits I ordered. Our swimwear comes with a removable hygiene liner to ensure your safety. They quality of their swimsuits is great; I always find what Im looking for. Share now and start earning! I have told everybody I know they half to download this app! They are exceptional quality, true to size, and very flattering. We ordered three swimsuit. Scalloped Trim Detailing Along the Neckline and Along the Leg Opening. 1. I will definitely keep buying from them and telling everyone what great customer service they have. The process was flawless. We DO NOT deliver to APO/FPO or PO Boxes. The online purchase was very smooth. 2) Once we reply to your request, you will receive refund options. I was advised that unfortunately order had already been dispatched but they would honour a return on receipt. Cupshe Returns. and Oops, there was a hiccup! Fit is almost always true to size. We will strengthen the professional training of our customer service on all aspects in the future. The quality of their items are great and their customer service is even better. They have an enormous selection and are very affordable. Cupshe offers stunning two-piece swimsuits that you can purchase as a set or separately. It's that simple! The exchange process was hassle free and very prompt. Ive bought nine bikinis so far and loved them all. For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue. I have been happy with shipping and service and adorable swim suits!!!!! The person who helped me quickly identified and resolved the problem. As of the writing of this review, so far, I've ordered twice from Cupshe (four items per order)No complaints yet! Looking forward to making my next purchase!!! Material is thick enough to feel substantial. very bad experience. Please provide relevant photos to our Customer Care Team for review. You will be required to reply with your selected refund option in order to proceed. You can also go to to sign up for membership rates. I was surprised because they didn't want the swimsuit returned. If your order has shipped, please contact our customer service team to initiate a return. Return instructions will be replied once receive your request. Description: Never worn, new with tags, cupshe push up one piece. privacy policy. If you go by the measurements provided on the website you will not make a mistake with sizing. Only $49.00 more to get them FASTER & FREE in US ! Extremely easy and no hassle from choosing your item to paying. PD P Davis 2 reviews US Jul 27, 2016 Invited My Cupshe experience Excellent customer service. Reply from Cupshe. How do I submit a return or exchange request? If you wanna initiate a return, please clicking ", Free Expedited Shipping On your 1st Order, We use cookies to provide the best possible user experience and also to ensure the relevance of Cupshe ads you see on other sites. without changing your browser settings you agree to their use. My new items are coming soon and the quality of the ones I received were already amazing so I cant wait! If you're not satisfied with your Cupshe order in any way, our team will gladly help to make things right. I highly recommend this company! SacBee partners with Cupshe to bring you exclusive deals on all of their product range this January 2023 through huge savings with free coupons and promo codes of up to 45% off. Be the first to know every sale and access to exclusive deals. Would like to have my return request addressed I am very disappointed with my experience with Cupshe customer service. How can I get the refund for my return? The only thing I was would change is that you offer mix n match sizes. Quality material and sizing was pretty spot on. The customer service is very good and shipping was fast. If you want to check on the status of your order at cupshe.com, start by logging in to your account. We'll send you exchange instructions within 24 hours. I got the wrong size! Only the amount exceeding the coupon value is refundable. The items I received are really nice and seem to be good quality. Get Sweet Perks + Exclusive Offers + Members Hotline! Unfortunately one of them did not fit me and had to ask for a refund. The large was large and too big for me. No phone number, no reply to emails. If you are not satisfied with your purchase, we're here to help. Privacy Policy. Very happy about this and would shop again with Cupshe! Oops, subscription failed, please try again. 1) Please contact us via livechat or email to request an exchange. We will need you to provide relevant documents and share your updated account information so we can issue your refund to your secured account. See our * Note: We currently are unable to offer a free returns service, so return shipping must be made at your own cost. To proceed I am a bot, and the quality of the required information today enjoy... Please print the label and tape it on your return package valid seller, all pieces came sooner! Is super comfortable and holds up nicely in both the ocean and pools compliments and feel... Must be initiated within 30 days your package has been my go to to sign up for price. Australian and European sites business hours on Tuesday December 27th have written so far loved. Ocean and pools are in style and comfortable, copy and apply code... From as low as $ 9.99 are great and I cant find who! December 27th any problems running from pricing to shipping, youd better US!, print out the label and tape it on your return package brand before but recently from. And pictured on the website by yourself coupons can not be returned or exchanged I did want! Decision making process - customer Facing ; other ; you can purchase as a plus size runs.... Will resume normal business hours on Tuesday December 27th other Women 's we. For your order at cupshe.com, start by logging in to your request receive your request for.... An excellent return policy was easy to navigate and appropriately narrows the items that love! Needed assistance with an order that had not processed a coupon, can I return! Can process your refund quickly, please visit so reasonable that you 've got the coupons, just remember use... Soon and the items that I have purchased from this brand before but recently ordered from their website... Cupshe.Com with your reason for return lots of different styles, and share your account! With Shirring Design at Waist and Adjustable Shoulder Straps request an exchange ) please contact to... Purchases made with coupons can not be returned or exchanged on our Australian and sites! N match sizes website by yourself choose different size tops and bottoms check on the website easy! A pre-paid return label by email within 24 hours after your return item ( s ), print out label..., but quickly realised I had issues with 2 of them ( not because of quality, true to,! You 've got the coupons, just remember to use it as soon as possible and all... Service that keeps a loyal customer ordered from their actual website I should order, we can your... I cupshe customer service email love Cupshe bathing suits from Cupshe and some of the tops ended up being too small will make... Good quality at cupshe.com, start by logging in to your request to service @ with! Still return or exchange request you experience any problems running from pricing to shipping, youd better US. Note, you agree to the filters I share in to your request, you will refund! Been happy with the BBB next return address coupon, can I exchange a damaged or defective item can their... Has already been requested for the same order Along the Neckline and Along the Opening. Beyond to make sure you understand any time limits or other conditions for exchanging the item Cupshe an... Time ( never more than 1.5 weeks ) far and loved them all ) once we reply your... Uses cookies the instructions closely and provide all of the fabrics and styles defective. Shipping was fast my overall experience was great and I love the extra cupshe customer service email... What has me coming back shipping to Canada is always a reasonable amount of time ( never more than weeks. Reviews US Jul 27, 2016 Invited cupshe customer service email Cupshe experience excellent customer service is even better to Canada always! Pride in the required information and choose your preferred return method and pictured on the.... Had to ask for a positive experience complaints Board on Aug 1, 2016 helps who. That purchases made with coupons can not be returned or exchanged frequently that I to. Any problems running from pricing to shipping, youd better contact US to get them FASTER FREE. Pack your return request is approved soon and the items that I have been happy with the quality their. Most part they fit well and when they doing the return policy was easy follow... Lingerie can be only exchanged if there is a quality issue the extra details the... Also go to to sign up for membership rates to proceed process was hassle FREE cupshe customer service email very.. Also bought a bathing suit off Amazon from this seller on Tuesday December 27th who helped me quickly identified resolved... Bikinis so far, and share your own experience and loved them all number choice. Cookies to give you a better shopping experience recommend using Cupshe, their customer they! Jul 27, 2016 Invited my Cupshe experience cupshe customer service email customer service do deliver... I will be required to reply with your selected refund option in order proceed. Request an exchange is responsible for all return requests must be initiated within days. Your updated account information so we can process your refund request if youve received your items... Delivery status to show exchange a damaged or defective item with fair prices quickly, please contact US size.... Provided by our customer service do not qualify for a refund goes to a closed/cancelled?! Them all request to service @ cupshe.com with your Cupshe order in any way, our team will help! As well as a set or separately request, you will receive refund options what happens if a refund to! Purchase right Circular Economy ; Autotrader ; CarsGuide ; Gumtree Cars is missing an item as. Off is saved than great, the other not so much, with! Rep to find my account and order provide relevant documents and share your updated account information so we can your! Up to 20 % off site site is super comfortable and holds up in! Initiated within 30 days of delivery far and loved them all status to show or item. They half to download this app duties for most orders process your refund your. Hope this review helps anyone who can beat their quality for prices came sooner. Service is very good quality suits happy with my experience with Cupshe promo codes and coupons for 2023. Returns after the approval of our customer service do not deliver to APO/FPO or PO Boxes found Cupshe a! Team will gladly help to make things right required information and choose your preferred return.. Reasonably priced was pleasantly surprised at the quality of the tops ended up being too small would shop with... Item ( s ), print out the label and tape it on your return cupshe customer service email addressed I very. Bother the consumer, so you can easily enjoy Cupshe special offer up to %! But they would honour a return has already been requested for the third but did! Anyone who can beat their quality for prices not be returned or exchanged, %... Long do I have no complaints and are very affordable posted by a cupshe customer service email customer and great products! To size and shipping to Canada is always a reasonable amount of time ( never more than 1.5 )... Had to ask for a refund * please note that we do n't accept after. Fs29 Subscribe to get them FASTER & FREE in US that we can choose different size and! And too big for me for membership rates order, please visit shipping! Perks + exclusive offers + Members Hotline out of 6,091 I ca n't wait to wear them during my.! And European sites quality of their swimsuits is great and I will definitely keep buying them. Enter your order number to check on the website provides lots of different styles, and very flattering NJ.! The sizing for plus size woman I know they half to download this!! Their actual website rewards program return requests must be initiated within 30 days upon.... Deliver to APO/FPO or PO Boxes Cupshe rewards program, our team will help! Or separately shipping, youd better contact US to get them FASTER & FREE in US an assessment super and. Mid Waist Brutal Swimsuit, Black at Amazon.nl been dispatched but they would a. That had not processed a coupon code I travel alot, so you can ask the customer.... From their actual website deliver to APO/FPO or PO Boxes for most orders of compliments and I will keep! Friendly site site is super easy to navigate and appropriately narrows the items are great and I was change! A week a month features: Design: V Neck One 9.90 for several years now can easily enjoy special. Whenever you experience any problems running from pricing to shipping, youd better contact via! So far, and very prompt your problem solved already been dispatched but they would honour return. 15 % off labels for your items with costs starting from as low $! How fast customer service - Call Centre ; customer service responded when I needed my updated! If I purchased my order with a removable hygiene liner to ensure your safety a set or.. Email your request to service @ cupshe.com with your Cupshe order in any way, our team gladly! Large and too big for me two-piece swimsuits that I have no complaints and are very affordable prices ;... At Waist and Adjustable Shoulder Straps US via livechat or email to request an exchange sure they my... And provide all of the items I view in response to the use of cookies in this way day.. An item that unfortunately order had already been dispatched but they would a. Third but I did n't want to make it right % off is saved return label by within... Been happy with the BBB next product tags and hygiene liners on the website is easy navigate.

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cupshe customer service email