This is especially important when immersed in scenarios surrounding linguistic diversity. Second language evaluation6. A role play interview questions involves a participative scenario where your skills and responses are tested in the present, in real time. Be prepared to show that you have an understanding of the role that CBSA plays in such an event. "I keep myself emotionally resilient, and I adapt to stressful situations easily because I'm often in mentally demanding environments. Walk the interviewer through your approach. So the wisest course is to pull aside a lead manager, one you can trust to handle this situation appropriately and inform them clearly of all the facts you have gathered as objectively as possible, and ask if there was anything you could do to continue to be of help. Firearms safety courses 4. The hiring authorities at Canada Border Services Agency would like a detailed breakdown of your training and any other educational experiences related to your career, especially those which are transferable to customs, border control, security, or law enforcement. Make sure your communication skills are really showcased here. Perhaps you could tell a brief story of a time when you changed a situation through your use of empathy. So, rather than hide any past discretions (these will appear in your face-to-face integrity interview anyhow! These scenarios falls into similar categories which make them relatable to the role. It will reveal your notion of the big-picture on supporting the team, as a whole. Describe your approach as would a professional. This scenario will test and score you on your sense of teamwork, how you motivate or inspire others, and how you foster a stronger team environment and collaborative mentality. If you can't identify what sets you apart, ask others. ", It sounds as though you have a strong handle on CBSA expectations related to conduct. In an interview, you are your most influential advocate, so be prepared to advertise your merits with measured confidence and humility. They are also interested in hiring career focussed individuals who have some sense of where they want to take their career with CBSA. It probably just means you need to grow your interview skills. It will test your problem-solving skills, and your ability to discern the facts surrounding this emotionally charged situation, your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. A hiring manager will score you on your confidence and your comfort level in your ability to perform. I will take every opportunity that I can to learn about other cultures through CBSA educational forums and will embrace and appreciate those different from me. It certainly does take a level-headed individual to remain calm in this type of emotional and straining situation. CBSA instructors are certified to RCMP "Mod 4" standard, and training and certification of officers closely follows . The first steps to handling a difficult decision is by identifying what resources are at your disposal, gathering information, determining a strategy for moving forward, and diving in. Too often that very suggestion may have already been tried and failed, inevitably replaced with the very policy you're suggesting replacing. Dates shown above are approximate. Canada Border Services Agency managers at Toronto's Pearson airport allowed a small group of Hindu priests to avoid screening by female border . Try to strike a balance, regardless of whether your personality type leans more towards solitary introverted tasks or extroverted group projects. Role play interview questions involve a participative scenario where your skills and responses are tested in the present, in real time. They are curious to see whether you truly explore every avenue when dealing with a challenging person. Good work! Lastly, they'll evaluate your professionalism, and how emotionally stable you are throughout the role play. A situational interview question is very similar to a behavioral interview question. The immigration process to Canada involves attending 2 different types of interviews with the Immigration, Refugees and Citizenship Canada (IRCC) and the Canada Border Services Agency (CBSA). We do not have advertisements on our pages but we do try to make money through paid-memberships. Take notes on the relevant information which will guide you on how to respond and react. The first time most prospective police officers see a psychologist is during their pre-employment psychological evaluation interview. It is common to come across these high tension situations and it's important to know how to respond calmly. Regardless, I will never commit such actions, and I believe in being positive no matter what may come across my path. The interviewer should certainly appreciate the level of knowledge you bring regarding the CBSA's history. Situational questions pose hypothetical situations you may face in the future, with a 'what would you do' response. On the other hand, let's say your interviewing skills are not the problem. It will also serve as an indicator of your EQ and your interpersonal skill level. The system contains a detailed record of each applicant's file, including correspondence to and from IRCC, documents received from the applicant, detailed notes from . One recommendation is to carve out more specific/measurable examples of your expertise, character, and dedication. However, the 90-minute interview with journalist Tom struggled to pull viewers away from the . Coming across bodies is certainly a unique benchmark - the interviewer may have some follow up questions there, so it may be an appropriate time to tell a brief story around that situation when you are in your interview. Consider what you've learned, how you would approach developing your own skills and growing in your career and apply them to how you would build your team and approach a project to completion. At the NEXUS interview appointment, you will be asked a series of questions relating to the information you provided you on your application. For instance, 'It is of utmost importance that I earn the trust of this agency, my fellow agents, and the public. The police psychological exam is a screening designed to evaluate whether you can handle the stress that accompanies a career in law enforcement. What happens during an interview role play? Being dismissive, absent, or distracted during an interview is one of the main reasons you are failing your interviews. and I think it will help you create a more in-depth and memorable response. STAR is an acronym for Situation, Task, Action, Result, and is intended to help you frame and organize your response in a way that will resonate with your interviewer. I have a lot of experience working in hospitality and catering to the needs, emotions, and expectations of people. Canada's inflation rate peaked in June at 8.1 per cent and dropped in November to 6.8 per cent. Share your skill level. For the CBSA, integrity means, 'we exercise our authority in an honest, open, and fair manner. They will take the information you share and view it as a predictor of what to expect from your performance in the future. You sound like a mindful individual whose character aligns well with the expectations of the CBSA. 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This also will help in your diplomacy and negotiation in the situation. Written by Kevin Downey on July 31st, 2022. It will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. It seems you have a lot of natural leadership tendencies, which is terrific! They'll observe your skill level and see how well it matches to how you've presented yourself on your resume, as well as throughout the interview so far. To be hired as a CBSA officer, you will have to complete a situational and role-play interview. If you have any relevant examples to share where you've faced similar situations, not is the time to flout your prior experience. Let me know if you'd like further clarification :). "The values are respect, integrity, and professionalism. This course touched on many subjects, such as interviews and investigation, psychology, criminology, and diversity issues. These medical requirements are in place to protect the candidate and everyone they'd serve in this position. Before your interview, take the time to review their information on the CBSA government website, especially their Respect core value statement and their code of conduct for available information on diversity and inclusion. I have dealt with uncomfortable situations like encountering a dead body, and I doubt I will find anything worse than that. Whatever your preference, be sure that your enthusiasm shines through showing CBSA hiring authorities that you are ready to serve and protect your country, with long-term career goals within their organiziation in mind. Since this behavioral-based question asks, 'Talk about a time when' I recommend that you frame your answer using a story-based example. For some, this can cause a person to burn out quickly at work, costing them their productivity. So, assume the role you are to perform, even if it doesn't seem related to the role. Working for the Canada Border Services Agency can be strenuous. Ask questions and process out loud your reaction, response to the situation, and what actions you would take. CBSA Hiring Process: Job Application, Interview, and Employment The hiring process at CBSA involves various stages, including the job application and interview processes you must successfully complete to be employed by the Company. This will reflect that you are thorough in your approach and exemplify a strong work ethic. This is the primary reason not to get nervous. I like to maintain physical fitness.". Research the role and get in character. You can also put a spotlight on the ways in which you already embrace CBSA core values. It's CBSA's job to protect the border whether it's land, sea, or air.". "I will put my utmost effort into supporting my colleagues in order to reduce crime and illegal drugs. If that hasn't dispelled your concerns, then you should support your team leaders by sharing your perspective, offering an alternative approach, and see what their reasons are for embracing or rejecting your suggestion. Recently searched locations will be displayed if there is no search query. The distinction is that behavioral questions focus on how you handled yourself in the past, and your previous behavior is used as a predictor of how you'll perform in the future. Whether you read law-related books, follow particular news journals or subscribe to a blog related to law enforcement and security, be sure to show your enthusiasm for building your knowledge base. Your interviewer will evaluate your communication skills and how well you articulate your concerns to your supervisor. I didn't do that great because I wasn't prepared for a case interview, I'm more of a math/algorithms guy. Be sure to highlight any awards, scholarships, or accolades that you may have received while earning your post-secondary credentials. There are some situations where it would be deemed prudent to approach the at fault co-worker first. once by a CBP officer (USA). That also means that I will report a fellow officer who acts without integrity. So, without compromising your integrity, without compromising the respect you've earned from the rest of the team, nor betraying the trust of the coworker who confided in you, your approach should exhibit integrity, professionalism, and discretion. It will also test your ability to develop yourself, your skills, and whether you easily identify growth opportunities, are willing to step outside of your comfort zone, and are quick to hold yourself accountable for the actions you took, or the actions you promised to take, while staying true to your word and your integrity. With this question, the hiring manager will be scoring your analytical thinking, your ability to deal with difficult situations, how decisive you are in your course of action, how effective your communication is, and the judgement you exercise with your approach. You should be able to email the team leader (or somebody - it's in the email) and get specific feedback on why you failed. If you consider yourself a 'people specialist,' I recommend adding a measurable example of these skills in action. This leads to tranquility and allows me to handle stressful situations.". Obviously, this would be a serious situation that would require swift action and discretion. However, you should always be asking questions. Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Go into a private space with a mirror, look yourself in the eye, and say some self-affirmations to yourself. At the end of your answer, consider further qualifying yourself by providing real-life examples of how you exude respect, integrity, and professionalism. Consider this when formulating your approach to this situational question. Our interview questions and answers do not represent any organization, school, or company on our site. How to Answer: Why Do You Want to Work Here? These are nice ways to support your colleagues, indeed. If you have an example of a time when your calm presence stood out from others, relay this brief story. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. 43% of hiring managers have stated that when they have researched candidates on social media they have found material which has caused them to reject them. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. You display a lot of flexibility and willingness in your answer while still highlighting that you have valuable experience in an airport environment. Briefly share with the interviewer how you stay up to date on current events in the public security and law enforcement realm, especially where related to border patrol. I do recommend becoming a touch more specific. These values represent what the CBSA cares about and what they believe. If you enter the situation nervous or experiencing performance anxiety, then that stress will translate through your conduct. I don't like to lie and backbite others, and I don't steal or put others down. In my current role, my colleagues and supervisors know me for being even-keeled. Display that you're someone who sets a strong example and maintains a leadership mindset in everything you do. Not only is this considered disrespectful to the hiring authority, but it reflects the candidate's lack of integrity. I've provided an example for you below. You provide your education in your resume; however, this question is an invitation to give a more detailed breakdown. This way, you will showcase your honestly, your ability to recognize your mistake, and the willingness to correct the same all in one stroke. Consider sharing what actions you take to ensure professionalism is maintained at all times. You are transparent in all areas while being firm in the fact that your career goals will drive smart and ethical decisions. Your answer should provide them insights into your approach to team building, project management, your interpersonal skills, and your self growth and development. "I maintain my cool and do not easily lose my temper. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation.When entering the situation, try to remain confident and relaxed. As a leader, you are often required to make split decisions for the good of the team. When I was earning my diploma in Criminology, I received a higher grade on my transcript than I earned. The CBSA states, 'Values cannot be considered in isolation from each other, as they often overlap. In law enforcement, I believe it is imperative to maintain a calm, controlled presence at all times. They'll test your flexibility as well, for often in such situation things don't go according to plan. Terrific answer! 22.02.2021 - DBSA's Executive of Origination and Client Coverage, Mohan Vivekanandan joins Alishia Seckam for a discussion on economic stimulus strategies, . ", "n a democratic country like Canada, people of all races, religions, sexual orientations, and genders should be treated equally, and that's how I plan to support those efforts, never being biased in my decision-making and treating everyone with fairness.". Some scenarios will be quick, where you'll experience several role plays back to back. They could potentially compromise the efforts of the team as a whole. There are also strict rules governing the program; it's hard to get these privileges, and it's very easy to lose them. Before your interview, take some time to refresh and educate yourself on international trade law and regulations. "My definition of integrity is to choose to do the right thing, even when nobody is looking. They're are curious why you are interested in this position and are assessing your personality fitness for the role. CBSA poured resources and effort into ensuring they fully embrace respect as a core value. 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